Last updated: 5 April 2023
Introduction
Welcome to BalanceBloomHemp.com we, us, or our. At BalanceBloomHemp.com, we are committed to protecting the privacy and security of your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services.
By using our website and services, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand how we handle your personal information.
Information We Collect
Information You Provide
We may collect various types of information that you provide to us when you use our website or services. This may include:
- Contact Information: Such as your name, email address, postal address, and phone number.
- Account Information: If you create an account with us, we may collect information associated with your account, such as username, password, and payment information.
- Communication Information: When you contact us, we may collect information related to your inquiries or customer support requests.
Information We Automatically Collect
We may also collect certain information automatically when you use our website or services, including
- Log Data: We may collect information about your device and how you use our website, including your IP address, browser type, operating system, and browsing history.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your interactions with our website. You can manage your cookie preferences through your browser settings.
Information We Receive from Third Parties
We may receive information about you from third parties, such as social media platforms, advertising partners, and analytics providers. This information may include demographic data and interests.
How We Use Your Information
We may use your personal information for various purposes, including but not limited to
- Providing and improving our products and services.
- Personalizing your experience on our website.
- Communicating with you, including responding to your inquiries and providing customer support.
- Sending you marketing communications and promotional offers (if you have provided your consent).
- Analyzing user behavior and trends to improve our website and services.
Legal Basis for Processing
Our legal basis for collecting and processing your personal information under the General Data Protection Regulation (GDPR) may include
- Consent: You have given us explicit consent to process your personal information for specific purposes.
- Contractual Necessity: Processing is necessary for the performance of a contract with you or to take pre-contractual steps at your request.
- Legal Obligation: Processing is necessary to comply with our legal obligations.
- Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services, protecting our interests, and marketing our products.
Data Sharing and Disclosure
We may share your personal information with third parties under the following circumstances
- With Service Providers: We may share your information with trusted third-party service providers who help us operate our website and provide our services.
- With Legal Authorities: We may disclose your information to comply with legal obligations, respond to legal requests, or protect our rights and interests.
- With Your Consent: We may share your information with third parties when you have provided explicit consent.
Your Rights
Under the GDPR, you have certain rights regarding your personal information. These rights may include
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You can request the correction of inaccurate or incomplete data.
- Erasure: You may request the deletion of your personal information, subject to legal limitations.
- Restriction of Processing: You can request restrictions on how we process your data in certain circumstances.
- Data Portability: You have the right to receive your data in a structured, commonly used, and machine-readable format.
- Objection: You may object to the processing of your data based on legitimate interests or for direct marketing purposes.
Security
We are committed to protecting the security of your personal information and have implemented appropriate measures to safeguard it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact [email protected].